Terms & Conditions

Welcome to Ticketdrop, a theatre ticket website based in the United Kingdom. These terms and conditions ("Terms") govern your use of our website and the purchase of tickets from us. Please read these Terms carefully before using our website or purchasing tickets from us.

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or purchase tickets from us.

1. Use of our website

1.1. You must be at least 18 years old to use our website and purchase tickets from us. If you are under 18, you must have the permission of a parent or guardian to use our website and purchase tickets.

1.2. You may use our website only for lawful purposes. You may not use our website to engage in any activities that are illegal, fraudulent, or harmful to us or others.

1.3. We reserve the right to restrict or terminate your access to our website at any time, without notice, for any reason.

2. Purchase of tickets

2.1. All tickets are sold subject to the terms and conditions of the theatre or venue hosting the event.

2.2. You must provide accurate and complete information when purchasing tickets from us. We will not be responsible for any errors or issues that arise due to incorrect or incomplete information provided by you.

2.3. All ticket sales are final. We do not offer refunds or exchanges unless the event is cancelled or rescheduled. In such cases, you will be offered a refund or the option to exchange your tickets for the rescheduled event.

2.4. We reserve the right to cancel or refuse any ticket order, at any time, for any reason.

2.5. We are not responsible for lost, stolen, or damaged tickets. It is your responsibility to keep your tickets safe and present them at the event.

3. Affiliate relationship with londontheatredirect.com

3.1. Ticketdrop is an affiliate of londontheatredirect.com, and we sell our tickets through their website. By purchasing tickets from us, you acknowledge and agree that you will be redirected to londontheatredirect.com to complete your purchase.

3.2. Any personal data that you provide to londontheatredirect.com will be subject to their privacy policy, which can be found on their website.

4. Privacy and personal data

4.1. We respect your privacy and will only collect, use, and share your personal data in accordance with our privacy policy, which can be found on our website.

4.2. By using our website and purchasing tickets from us, you consent to the collection, use, and sharing of your personal data in accordance with our privacy policy.

Intellectual property

5.1. The content of our website, including text, images, graphics, and other materials, is protected by copyright and other intellectual property laws.

5.2. You may not use any content from our website for commercial purposes without our prior written consent.

Disclaimer of warranties and liability

6.1. Our website and the information, products, and services offered on our website are provided on an "as is" and "as available" basis. We do not make any representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our website or the information, products, or services offered on our website.

6.2. We will not be liable for any loss or damage arising from your use of our website or the purchase of tickets from us.

Governing law

7.1. These Terms and your use of our website and the purchase of tickets from us will be governed by and construed in accordance with the laws of England and Wales.

7.2. Any disputes arising from these Terms, our website, or the purchase of tickets from us will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these Terms

8.1. We reserve the right to modify these Terms at any time, without notice. Any changes to these Terms will be effective immediately upon posting on our website.

8.2. Your continued use of our website or the purchase of tickets from us after any changes to these Terms will be deemed acceptance of those changes.

Contact us

9.1. If you have any questions or concerns about these Terms, our website, or the purchase of tickets from us, please contact us at [email protected].