Privacy Policy

Welcome to Ticketdrop, a theatre ticket website based in the United Kingdom. We respect your privacy and are committed to protecting your personal data. This privacy policy ("Policy") explains how we collect, use, and share your personal data when you use our website and purchase tickets from us.

Please read this Policy carefully before using our website or purchasing tickets from us. By accessing or using our website, you confirm that you have read, understood, and agree to be bound by this Policy. If you do not agree to this Policy, you must not use our website or purchase tickets from us.

Personal data we collect

1.1. We may collect the following personal data from you when you use our website or purchase tickets from us:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (e.g. credit card number)

1.2. We may also collect personal data from you when you contact us or interact with us on social media.

How we use your personal data

2.1. We may use your personal data for the following purposes:

  • To process and fulfill your ticket orders
  • To communicate with you about your ticket orders and events
  • To send you marketing and promotional materials, if you have opted in to receive such communications
  • To improve our website and services
  • To comply with legal and regulatory requirements

2.2. We will not share your personal data with third parties for their own marketing purposes.

Cookies and tracking technologies

3.1. We may use cookies and other tracking technologies (e.g. Google Analytics) to collect information about your use of our website. This information may include your IP address, browser type, location, and activity on our website.

3.2. We may use this information to improve our website and services, and for statistical and marketing purposes.

Data retention and protection

4.1. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

4.2. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

Your rights and choices

5.1. You have the right to access, update, or delete your personal data at any time. You may also opt out of receiving marketing communications from us at any time.

5.2. To exercise your rights or opt out of marketing communications, please contact us at [email protected].

Changes to this Policy

6.1. We may update this Policy from time to time. Any changes to this Policy will be effective immediately upon posting on our website.

6.2. We encourage you to review this Policy regularly to stay informed about our privacy practices.

Contact us

7.1. If you have any questions or concerns about this Policy, please contact us at [email protected].

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